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How pusa4d Handles Your Personal Data

This privacy policy explains what data we collect when you open an account, fund it via DANA, OVO, or GoPay, and use our lobby.

Account data protectionDANA, OVO, GoPay wallet contextData access on requestIndonesia-region scopeNo third-party data sales
pusa4d How pusa4d Handles Your Personal Data
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to review what data we hold, correct anything inaccurate, or ask us to delete your account information, our support team handles privacy requests directly. You can reach us through live chat inside your account dashboard, or by email from the address registered to your account. For wallet-linked queries — for example, if you want to confirm what GoPay or DANA transaction references we retain — include your account username so we can locate your records without delay.

Live Chat Support Open the chat widget inside your account dashboard. A support agent will verify your identity before discussing any account or data detail.
Email Request Send your data request from the email address registered to your account. Include your username and a clear description of what you need.
Account Settings Path Some data preferences — like cookie consent and notification settings — are adjustable directly inside the Privacy section of your account settings page.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Our data practices are built around four principles: collect only what we need, secure what we hold, be clear about retention, and make it easy for you to act on your rights. Players in Semarang and across Indonesia can request a copy of their stored data through the same support channel they use for account help — no separate form needed.

Account Security

Your account password is stored in hashed form. We also use OTP verification on login, so access requires both your credentials and your registered mobile number.

Cookie Management

Session cookies keep your lobby state intact across pages. Analytics cookies are non-identifying. You can block both categories through your browser without losing account access.

Data Retention Periods

Transaction records — including DANA, OVO and GoPay wallet references — are retained for the period required by our operational and applicable legal obligations, then deleted.

Your Rights and Requests

You can request access to, correction of, or deletion of your personal data at any time. We aim to respond to all data requests within a reasonable period via our support channel.

Common Questions About This Privacy Policy

Here are the questions we hear most often about how your data is handled. If your question isn't covered here, reach out through live chat or email from your registered account address.

We collect your name, email, and the mobile number linked to your wallet. During account use we also log device, browser, and IP data to keep your account secure.

No. We store only the transaction reference number from your wallet transfer — enough to reconcile your deposit history. Your full wallet credentials are never held on our servers.

Yes. Contact our support team through live chat or email from your registered address. We will review the request and action deletion where our legal retention obligations allow it.

Transaction records are kept for the period needed to meet our operational and legal obligations. Once that period passes, records are deleted from active storage.

We share data only with service providers who help us operate the platform — such as payment processors and fraud-detection tools. We do not sell or rent your data to any third party for marketing.

You can block or clear cookies through your browser settings at any time. Blocking analytics cookies does not affect your ability to log in or use your account wallet normally.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.